Frequently Asked Questions


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The most frequent Questions and Inquiries

We have always received everyday ....

How to Order?

Simply contact our marketing staffs who will always be ready for assistance.

Company legitimation?

Please download here.

What is the payment term?

- 40% advance payment with the balance is against documents.

- 100% irrevocable L/C at sight.

- Discussable.

Are Samples available?

We will provide the buyer with some sample with the following conditions :

- Sample request less than 0.5m2/15kgs is free of charge.

- Sample delivery cost will be at buyer’s account.

When to start production?

Right after our Bank confirms the arrival of the L/C or the advance (deposit) payment.

How long till shipment?

Leadtime is around 25 to 35 working days per container, dependent on the products.

What about pricing?

Prices are based on FOB Jakarta or CNF POD; sometimes we do ex-factory price, too.

Trial or Minimum Order?

1x20ft or 22 tons or 400 - 1200m2, dependent on the typse of product.

And how is packaging?

After tight supervision on production, the order will be put into good export standard quality wooden palettes; we also provide packaging based on ISPM 15 and AQIS standard dependent on request.

How to deliver?

Delivery is done in containers and ships. Shipments are either nominated by customers or by our appointed shipping agent.

Guarantee and/or Claim?

1. Replacement or repair will be done when any manufacturing defect found.

2. Claims are due for mistake caused by production or packaging.

3. We are not responsible for any defect that caused by the shipping or any force major condition.

Best Quality Natural Stones


In building a good international relationship,

we understand that it is not something easy to achieve.

Hence, we will always be there for any contacts needed and be there to meet you and take you around our factories, office as well as showroom.

Nothing is more honored than to be able to meet you face to face and become both friend and partner in business relationship.